Introduction
Salesforce, Inc. is a widely recognized leader in the field of technology, specifically in the realm of business software and Artificial Intelligence (AI).
The Next Generation of Artificial Intelligence
Salesforce Einstein offers a set of innovative AI technologies that seamlessly blend with the company’s Customer Success Platform (SCP) to drive enhanced productivity and elevate client engagement. The platform is designed specifically for various industries, such as, but not limited to, healthcare and BFSI. Furthermore, Einstein is capable of delivering advanced AI capabilities to sales, service marketing, and other areas, by empowering companies to deliver more nuanced and predictive client experiences.
Challenge of Hosting LLMs
Incorporating a Large Language Models' (LLMs)' power in a production-capable application demands the management of a huge amount of data and precision in optimization techniques. In its pursuit to streamline and accelerate workflow, Salesforce’s AI team is challenged to host CodeGen, a transformative AI technology developed in-house, employing Amazon SageMaker to handle latency
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